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Frequently Asked Questions

Q: Is there a physical clinic I can go to?

A: Soon! ThriveWell is dedicated to removing barriers to care by offering safe, convenient medical and mental health services through in-home visits and telehealth, meeting patients where they are in today’s fast-paced world. 

 

We bring care to you through secure telehealth or in-home visits across Naples, Immokalee, and Ave Maria.

We are waiting on the building to be cleared to open:
750 South 5th Street
Suite 100
Immokalee, FL 34142

Q: Do I have to have a subscription plan to use your services?

A: No, a subscription is not required.
We offer flexible options to meet your needs. You can choose a one-time visit or enroll in a subscription plan for ongoing care at a lower monthly rate. It’s all about what works best for you and your family.

Q: What types of services does ThriveWell Medical Center offer?

A: ThriveWell provides in-home and telehealth primary care, pediatric wellness, mental health medication management, chronic condition management, school and sports physicals, psychiatric medication management, and more.

Q: Who provides care at ThriveWell Medical Center?

A: All care is provided by our triple board-certified nurse practitioner licensed in Florida, with experience in both primary and psychiatric care (and more).

We will be expanding our staffing to include more providers!

Q: How do I book an appointment?

A: You can book online through our "Book Online" link on our website (also below) or call 239-920-3588. Same-day appointments may be available.

 

Scheduling: Book Now   

Q: What mental health conditions do you treat?

A: We currently offer all services related to psychiatric mental health from pediatrics to geriatrics. Check out our services page for more details.

 

Q: Do you offer services for children?

A: Yes! We provide pediatric care, including wellness visits, sick visits, physicals, vaccinations (when we have physical site), and mental health support.

Q: What is included in the subscription plans?

A: Depending on the plan, subscriptions include up to 1 telehealth visit or 1 in-home visit per month, with discounted rates and family payment caps. If additional visits are needed during the month, they will be at the same rate as the monthly plan instead of the higher on-time visit rate!

Q: Can I cancell my subscription?

A: Yes. Just provide written notice 60 days prior to cancellation date by emailing admin@thrivewellmc.com.

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